Privacy Policy

Last Updated: 31 July 2026

1. Your Privacy Matters

At Zimbi, we value the trust you place in us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit www.zimbi.co.za, create an account, place an order or contact us.

By using our website, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following information:

Information you provide

Name and surname
Email address
Telephone number
Billing address
Delivery address
Account details
Order information
Licence information where legally required
Messages sent through our contact forms

Information collected automatically

IP address
Browser type
Device information
Pages visited
Time spent on the website
Products viewed
Shopping cart activity
Cookies

3. Why We Collect Information

We collect information to:

Process your orders
Deliver products
Provide customer support
Improve our website
Prevent fraud
Meet legal obligations
Send newsletters if you choose to subscribe
Inform you about new products and promotions

4. Email Marketing

If you subscribe to our newsletter:

Your email address is securely stored in Brevo.
You may unsubscribe at any time.
We will never sell your email address.
You will only receive communications from Zimbi.

5. Online Orders

When placing an order we use your information to:

Confirm your purchase
Contact you if necessary
Arrange delivery
Process payments
Maintain transaction records

Some purchases may require additional information to comply with South African firearm legislation.

6. Payment Information

Payments are processed by secure third-party payment providers.

Zimbi does not store your complete credit card details on our servers.

7. Cookies

Our website uses cookies to:

Keep you logged in
Remember your shopping cart
Improve performance
Analyse website traffic
Personalise your experience

You may disable cookies through your browser settings.

8. Protecting Your Information

We use appropriate security measures including:

SSL encryption
Secure hosting
Firewall protection
Access controls
Regular software updates
Security monitoring

9. Sharing Information

We only share information where necessary with trusted providers such as:

Courier companies
Payment providers
Email marketing services
Website hosting providers
Government or law enforcement where required by law

We never sell your personal information.

10. Your Choices

You may:

Access your personal information
Update your account details
Request corrections
Unsubscribe from marketing emails
Request deletion where legally permitted

11. Children’s Privacy

Our website is intended for adults.

We do not knowingly collect personal information from children under the age of 18.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

13. Changes to this Policy

This Privacy Policy may be updated from time to time.

The latest version will always be available on our website.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Zimbi (Pty) Ltd

Unit 1A
Persequor Close
49 De Havilland Crescent
Persequor Technopark
Pretoria

Telephone: 012 349 1662

Email: or****@******co.za